Service Updates

 

Customer Service Availability over Christmas & New Years

• -We'll be taking a break for Christmas from Tuesday 23rd December to Monday 5th January 2026.
• -Orders placed after 2:30pm on Monday 22nd December to Monday 5th January 2026 will be dispatched on Tuesday 6th January 2026.
• -Telephone support will be unavailable during this time and resumes when we reopen on Tuesday 6th January 2026.
• -During this holiday period our Customer Services are available on certain days by email only and our availability is shown below
• -Our response times may take up to 48 hours 
• -If you're requesting a return or exchange don't worry, our team will get back to you and an auto-response will be issued with a ticket number to confirm receipt of your email.
• -If you've sent a return back to us during our break for a refund or exchange don't worry, it'll be safely stored with the Royal Mail and we'll process this as they deliver it back to us from Tuesday 6th January 2026.

Day	Support Availability
Tuesday 23rd December 2025	Contact Form
Wednesday 24th December 2025 (Christmas Eve)	Closed
Thursday 25th December 2025 (Christmas Day)	Closed
Friday 26th December 2025 (Boxing day)	Closed
Monday 29th December 2025	Contact Form
Tuesday 30th December 2025	Contact Form
Wednesday 31st December 2025 (New Years Eve)	Closed
Thursday 1st January 2026 (New Years Day)	Closed
Friday 2nd January 2026	Contact Form
Monday 5th January 2026	Contact Form