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As seen in British GQ

Exclusive collaboration with the global fashion, lifestyle and culture magazine

Service Update :

Orders placed over Christmas will dispatch on Mon 6th Jan. Read more

Contact Us

Contact Us

Hello and a warm welcome!
It’s a pleasure to have you shop with us and hope you have been inspired by our unique jewellery collections. If you would like some help on our products and services or would like to discuss any new and existing orders, our friendly customer service team are just an email or call away ready to chat with you.

General Information

  • Helpful information about our delivery time frames can be found by Clicking Here
  • You may also find the answer you're looking for by visiting our FAQs page by Clicking Here
  • If your query is relating to the delivery of your order, then we firstly ask for your kind grace in allowing until the estimated delivery date to pass until contacting us and that the quickest and most efficient method is by emailing us.
  • If your query is relating to a return of an order the quickest and most efficient method for such related queries is by sending a message via our contact form or emailing us using the email address provided with your order.

Christmas & New Years Customer Service Support:

We’ll be taking a break for Christmas from 4pm Friday 20th December 2024 to Sunday 5th January 2025, re-opening at 9.30am on Monday 6th January 2025. During this break our customer services will remain open by email only during working days. Our telephone support will resume on Monday 6th January 2025 upon our return. Click Here for our availability on each day
Thank you.

Contact Form (Recommended) 

We aim to respond to all contact form submissions within 24-48 hours (excluding bank holidays & weekends). If you have not received a response by email after this time please feel welcome contact us by telephone.

Telephone

0116 3193 570 Monday to Friday (excluding UK bank holidays) 9:30 - 16:00 (GMT)

Write to us

TCH
PO BOX 10538
LEICESTER
LE41 9JG
UNITED KINGDOM

Send us a message

Jot us a note and we’ll get back to you as quickly as possible.