Contact Us

Contact Us

IMPORTANT: The Chain Hut will be closed from 2:30pm on Wednesday 16th September to Sunday 20th September 2026, reopening as normal on Monday 21st September 2026. Customer service response times and order dispatch times will be temporarily affected.
For full information about your orders, customer support and returns please Click here to read more.

Hello and a warm welcome!
It’s a pleasure to have you shop with us and hope you have been inspired by our unique jewellery collections. If you would like some help on our products and services or would like to discuss any new and existing orders, our friendly customer service team are just an email or call away ready to chat with you.

General Information

• Helpful information about our delivery time frames can be found by Clicking Here
• You may also find the answer you're looking for by visiting our FAQs page by Clicking Here
• If your query is relating to the delivery of your order, then we firstly ask for your kind grace in allowing until the estimated delivery date to pass until contacting us and that the quickest and most efficient method is by emailing us.
• If your query is relating to a return of an order the quickest and most efficient method for such related queries is by sending a message via our contact form or emailing us using the email address provided with your order.