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Service Update

We're still taking orders and delivering. Read more

Contact Us

Contact Us

Hello and a warm welcome!

It’s a pleasure to have you shop with us and hope you have been inspired by our unique jewellery collections. If you would like some help on our products and services or would like to discuss any new and existing orders, our friendly customer service team are just a message or call away ready to chat with you.

Service Update

  • We’re working hard as ever, passionately and committed to maintaining our exceedingly high levels of service. Just to let you know that owing to the current COVID-19 situation affecting us all we kindly recommend on navigating to our dedicated COVID-19 webpage which provides helpful information about our delivery time frames. Click Here
  • You may also find the answer you're looking for by visiting our FAQs page
  • If your query is relating to the delivery of your order, then we firstly ask for your kind grace in allowing until the estimated delivery date to pass until contacting us and that the quickest and most efficient method for such related queries is by sending a message via our contact form or emailing us using the email address provided with your order. 
  • If your query is relating to a return of an order the quickest and most efficient method for such related queries is by sending a message via our contact form or emailing us using the email address provided with your order.

 

Contact Form (RECOMMENDED)

We aim to respond to all contact form submissions within 24-48 hours (excluding bank holidays & weekends)

Telephone

01162 335 587 Monday to Friday (excluding UK bank holidays) 9:30 - 16:00 (GMT) . 
We're currently experiencing a higher volume of queries.
If you're unable to reach us please submit us a message via our contact form and we'll get back to you within 24-48 hours.

Write to us

TCH
PO BOX 10538
LEICESTER
LE41 9JG
UNITED KINGDOM

Send us a message

Jot us a note and we’ll get back to you as quickly as possible.